Top Rated Casinos

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Welcome Offer:
100% up to €100
+ 200 FREE SPINS!
First deposit only. Min €20 deposit. 35x wagering requirement.T&Cs apply.
4.8 rating
4.8
Players from United States accepted
Significant Terms
New customers only. 18+

Deposit Bonus: Only new players depositing for the first time are eligible for the Casino Deposit Bonus. The Casino Bonus is a single deposit match bonus and will be credited only once a deposit has been made into the Casino. Minimum first deposit of €20 is required to claim the Casino deposit bonus. Maximum total bonus that can be claimed is €100. On your first deposit of twenty Euros (€20) or more, you will receive a deposit match bonus of 100% up to a maximum bonus of one hundred Euros (€100). You will also instantly receive 100 Free Spins playable on any slot game within the 'Welcome Offer' game collection. You must wager your deposit on any casino slot game in order to release an additional 20 Free Spins a day for 5 consecutive days. To wager your casino bonus, no sports bets are allowed to be in a pending status. If any sports bets are in a pending state when playing with a casino bonus, your funds may be confiscated. The bonus awarded will be credited to a player's bonus balance and is subject to Mr Green’s Bonus Terms & Conditions. The bonus awarded is bonus cash and must be wagered a total of x35 on slots in the casino. Free Spins: Only newly registered players completing their first deposit and wager of a minimum of twenty Euros (€20) are eligible for the one hundred (100) Free Spins that are playable on any slot game within the 'Welcome Offer' game collection. Only a single first deposit of twenty Euros (€20) or more will activate the bonus, cumulative deposits of smaller deposit amounts will not qualify for the bonus. Players will also receive a further 5 days of 20 Free Spins per day, upon a successful first deposit and wagering of twenty Euros (€20) or more. Free Spins will be valid on both the mobile and/or desktop version of the game, unless stated otherwise. The deposit Free Spins can only be claimed once per person/account. The 100 instant Free Spins will be valid for seven (7) days from the moment they are credited into the player's account, unless stated otherwise. The 20 Free Spins for 5 days will be valid for forty-eight (48) hours from the moment they are credited into the player’s account, unless stated otherwise. Free Spin winnings are bonus cash and must be wagered a total of x35 in the casino, in accordance with Mr Green bonus terms and conditions.
Welcome Offer:
100% up to €/$200
+ 100 FREE SPINS!
First deposit only. Min €/$30 deposit. 30x wagering requirement.T&Cs apply.
4.8 rating
4.8
Players from United States accepted
Significant Terms
New customers only. 18+

This offer is available for New Customers registering from the 24th of July 2020 and will expire after 30 days from registration. You must be 18 years of age, or of applicable legal age in the jurisdiction you reside in (whichever the greater), to take part in this promotion. The deposit bonus offer (100% up to €200) is only available to New Customers making an Initial Deposit of €10 or more. The additional 100 Free Spins is only available to New Customers making an Deposit of €30 or more. Customers depositing via the following are not eligible for the Casino Welcome Offer: Moneybookers, Skrill & Neteller. WELCOME BONUS Only your first deposit will qualify for the Offer. The minimum deposit required to activate this offer is €10. The deposit bonus is that of 100% up to €200. The maximum total bonus amount permitted per player or account is €200. In order to receive the Offer, you will be required to claim the Bonus whilst making the first deposit. On claiming the Bonus, you will receive the amount specified in ‘Bonus Money’ and the equivalent amount from your deposit will be reserved as ‘Locked Money’. The ‘Bonus Money’ and any winnings generated from them are reserved money and cannot be withdrawn until the Wagering Requirement of the Bonus is met. Bonuses in Casino have got a max bet restriction in place of €6 per game round or €0.50c bet per line (or currency equivalent) and failure to adhere to this max bet rule may result in account closure and forfeit of the Bonus and any winnings attained during the wagering of the Bonus. Wagering Requirements of Welcome Bonus: Please note the bonus amount must be wagered a minimum of 30x times within 30 days before you can make a withdrawal. For example, if you claim a €25 Bonus, you will be required to bet a total amount of €750 (which is €25 x 30) in the casino. Wagering on games in Casino will contribute towards wagering requirements but certain games will contribute more than others. The following is a list of contributions towards wagering requirements for each individual game type: • 100%: Slots • 10%: All Roulette, Caribbean Stud & Casino Stud Poker Games • 10%: All Casino Hold’Em, Red Dog, Pai Gow, Poker Games, Oasis Poker & Texas Hold’Em Poker Games • 5%: All BlackJack, Baccarat, Video Poker, Pontoon, Beat Me, Punto Banco Games • The bonus cannot be wagered on the following games: 1429 Uncharted Seas, Aliens, Big Bang, Blood Suckers, Castle builder, Castle Builder 2, Champion of the Track, Dead or Alive, Devil´s Delight, Eggomatic, Epic Gems, Eye of the Kraken, Kings of Chicago, Pearls of India, Robin Hood, Scrooge, Sea Hunter, Super Monopoly Money, The Wish Master, Tower Quest, Wild Gambler, Wizard Shop, Zombies. Any winnings from free spins cannot be wagered on the following games: 1429 Uncharted Seas, Blood Suckers, Castle Builder, Castle Builder 2, Dead or Alive, Eggomatic, Epic Gems, Eye of the Kraken, Pearls of India, Scrooge, Sea Hunter, The Wish Master, Tower Quest, Wizard Shop, Koi Princess, Robin Hood: Shifting Riches, Secrets of Atlantis, Motorhead, Reel Rush, Coins of Egypt, Jimi Hendrix, Guns n Roses, Steam Tower, Jokerizer, Wolfpack Pays, Soldier of Rome, Rage to Riches, Double Dragons, Dazzle Me, Neon Staxx, The Dog House, Rewinder, 100 Bit Dice, Pop. The bonus will not display in your balance when you open these games. If Betsafe suspect or detect any Irregular Play (please see General Bonus T&C’s for examples of Irregular Play), Betsafe may disqualify you from the Welcome Bonus and withhold withdrawals and / or confiscate winnings and / or close your account. Failure to wager the Welcome Bonuses within 30 days of the New Customer making the Initial Deposit will result in forfeit of the Welcome Bonus and eventual winnings. FREE SPINS TERMS Only your first deposit will qualify for the Offer. The minimum deposit required to activate the 100 Free Spins on Starburst XXXtreme slot is €30. The player making a deposit of €30, will receive up to 100 free spins on Starburst XXXtreme. The player will receive 25 free spins when the offer is activated and the first deposit is made. Another 25 free spins a day will be added to his account for the next 3 days. (3 days x 25 freespins = 75 freespins each worth €0.20). The Free Spins are claimed by opening the Starburst XXXtreme slot each worth €0.20 each. Players cannot bet more than €6 of the initially awarded bonus amount in a single bet or game round on any of the casino games for the duration of the bonus wagering, otherwise the bonus and all associated winnings may be voided. Wagering Requirements of Free Spins: The Free Spins must be wagered a minimum of 30 times within 3 days of the Free Spins being claimed. Players will be unable to withdraw any winnings until and unless these wagering requirements have been met. Failure to wager the Free Spins within 3 days of the Free Spins being claimed will result in the forfeit of the Free Spins and any winnings. Winnings generated from the Free Spins can only be wagered in the Casino and the Mobile Casino. GENERAL TERMS & CONDITIONS The Welcome Bonus and the Free Spins (together ‘the Bonus’) can only be received once per person/account, family, household, address, e-mail address, credit card number, IP addresses and environments where computers are shared (university, fraternity, school, public library, workplace, etc.). Players from Afghanistan, Algeria, Angola, Austria, Bahrain, Belgium, China, Cuba, Canada, Denmark, Eritrea, Ethiopia, Finland, France, Germany, Great Britain, Guadeloupe, Guyane (French Guiana), Hong Kong, Hungary, Indonesia, Italy, Jordan, Iran, Iraq, Ireland, Kuwait, Libya, Malaysia, Martinique, Mauritius, Morocco, Norway, Norfolk Island, N. Korea, Oman, Pakistan, Poland, Portugal, Qatar, Romania, Rwanda, Saudi Arabia, Sudan, Somalia, South Sudan, Spain, Syria, Malta, Cyprus, Faeroe Islands, Bulgaria, Sweden, Switzerland, Turkey, Tunisia, UAE, US, Yemen, United States and its dependencies, military bases, territories which include but are not limited to Am. Samoa, Guam, Marshall Islands, Mauritania, N. Mariana Islands, Puerto Rico, and Virgin Islands are excluded from this offer. Cancellation of the Bonus will result in players forfeiting the Bonus and any winnings generated from the Bonus. In the event of any dispute, casino management’s decision shall be final. Real money is always deducted first when playing with any active bonus. Betsafe.com reserves the right to modify, alter, discontinue or terminate this promotion at any time for any reason and also reserves the right to change the terms and conditions of this offer at any time and it is customer's responsibility to check for changes and updates. Betsafe.com reserves the right to disqualify any player from this promotion and to close your account and confiscate existing funds if evidence of abuse or fraud is found. Currency conversions are calculated as per the following example; €10, £10, $10, 100 kr, 40 zł, NZ$17. These Promotional Terms and Conditions are subject to the Laws of Malta and the parties submit to the jurisdiction of the Maltese courts and/or to the rules of arbitration in accordance with the Malta Arbitration Act as administered by the Malta Arbitration Centre. General Terms and Conditions Apply.
Welcome Offer:
25 FREE SPINS
+ 100% up to €/$500 + 25 spins
Valid for first deposit only. Free spin winnings are capped at €/$20. 50x wagering of the winning amount required. T&Cs apply.
4.3 rating
4.3
Players from United States accepted
Significant Terms
New customers only. 18+

Bonus Rules: Bonus or any winnings from the free spins must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game. Match Deposit Offer: Any bonus and winnings will expire 30 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of 3 times the original bonus amount credited to your account) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play. Free Spins Offer: Any bonus and winnings will expire 7 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of €/$20) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play. In case of Eyecon free spin offer, the maximum bonus winning from the free spin is €/$50. Hippozino general Terms & Conditions and Bonus rules apply.
Welcome Offer:
100% up to €100
WELCOME BONUS!
First deposit only. Min $10 deposit. 35x (Deposit +Bonus) wagering requirement.T&Cs apply.
4.3 rating
4.3
Players from United States accepted
Significant Terms
New customers only. 18+

Min. dep €20. Max. bonus €100. Max. bet €2 with bonus. 35x wagering requirement (35x bonus + deposit) within 30 days. Not available for UK players.

Click here for winning room terms and conditions
Welcome Offer:
25 FREE SPINS
100% up to €/$500 & 50 spins!
Valid for first deposit only. Free spin winnings are capped at €/$20. 50x wagering of the winning amount required. T&Cs apply.
4.3 rating
4.3
Players from United States accepted
Significant Terms
New customers only. 18+

Bonus Rules: Bonus or any winnings from the free spins must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game. Match Deposit Offer: Any bonus and winnings will expire 30 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of 3 times the original bonus amount credited to your account) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play. Free Spins Offer: Any bonus and winnings will expire 7 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of €/$20) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play. In case of Eyecon free spin offer, the maximum bonus winning from the free spin is €/$50. General Terms & Conditions and Bonus rules apply.
Welcome Offer:
25 FREE SPINS
100% up to €/$500 & 50 spins!
Valid for first deposit only. Free spin winnings are capped at €/$20. 50x wagering of the winning amount required. T&Cs apply.
4.3 rating
4.3
Players from United States accepted
Significant Terms
New customers only. 18+

Bonus Rules: Bonus or any winnings from the free spins must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game. Match Deposit Offer: Any bonus and winnings will expire 30 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of 3 times the original bonus amount credited to your account) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play. Free Spins Offer: Any bonus and winnings will expire 7 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of €/$20) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play. In case of Eyecon free spin offer, the maximum bonus winning from the free spin is €/$50. General Terms & Conditions and Bonus rules apply.
Welcome Offer:
50% up to €50
WELCOME PACKAGE!
First depositors only. Min €10 deposit. 40x wagering requirement.T&Cs apply.
4.3 rating
4.3
Players from United States accepted
Significant Terms
New customers only. 18+

1) Eligibility to receive the bonus: Once you have opted in to this offer, you will receive a 50% Welcome Bonus on your first deposit of €10 or more. The 50% bonus will be given on your first deposit up to €100 Minimum deposit amount is €10 Your first deposit of €10 or more must be made in ONE single transaction You will not be eligible for the bonus if you deposit with one of these payment methods: Paysafecard, Skrill, Neteller Bonus is not given on amounts over €100 The maximum bonus amount given is €50 Bonus funds from the first deposit can only be used on the Casino, Slot and Bingo products. After accepting the bonus offer you will have 30 days to make your deposit, after this time the offer expires. 2) Wagering the bonus money: The bonus needs to be wagered 40 times before you can make a withdrawal. All Slot games have a contribution weight of 100% towards the wagering requirements. Bets placed on the following games will not contribute towards the wagering requirements Flowers, Drive: Multiplayer Mayhem, Devils Delight, Champion Raceway, Jack Hammer, Jack Hammer 2, Thunderstruck, Thunderstruck 2, Blood Suckers, Blood Suckets 2, Dead or Alive and South Park: Reel Chaos, Castle Builder, Castle Builder 2, 1429 Unchartered Seas, Jackpot 6,000, Keno, Secrets of Christmas, Secrets of the Stones, The Wish Master, Tower Quest, Champion Raceway & Piggy Riches. Casino table games and video poker games, including Roulette, French Roulette, Blackjack, Roulette Pro, Jack or Better, Deuces Wild, Joker Wild, All American, Classic Jacks or Better and Deuces Wild, have a contribution weight of 10% towards wagering requirements. Bingo has a contribution weight of 200% towards the wagering requirements. Bingo side games/ bingo slots have a contribution weight of 100% towards the wagering requirements, whilst table games found within the bingo client have a contribution weight of 10%. Only one bonus per customer.

Click here for maria maria terms and conditions
Welcome Offer:
250% BONUS
up to $12,500 WELCOME PACKAGE!
First deposit only. Min $10 deposit. 30x (Bonus+Deposit) wagering requirement. T&Cs apply.
4.3 rating
4.3
Players from United States accepted
Significant Terms
New customers only. 18+

The Welcome package at this casino is split into five exciting parts totaling a potential $12,500. Bonus One: Enjoy 225% Pokies Bonus plus 50 Free Spins to play Cash Bandits 2 using the code AUSSIEPLAY Bonus Two: Get 250% Pokies Bonus and 75 Free Spins to play Gemtopia with code SPACECAT Bonus Three: Use the code AUSSIELUCK to get a 235% Pokies Bonus. Bonus Four: Use the code MERMAIDLUCK to get a reward of up to 220% Pokies Bonus and 70 Free Spins to play Mermaid Pearls, depending on the amount deposited. Bonus Five: With the code KOALAEYES you get 75 Free Spins on Bubble Bubble 2. Aussie Play New Game Bonus: With a minimum deposit of $30 CC/BTC/LTC/ETH/USDT/Neosurf/Flexepin, get Up To 165% + 60 FS to play Thai Emerald. The promotion is valid twice a day and activated with JEWELTRUNK Wagering requirement is 30x (Deposit and Bonus) for bonuses on slots. Only an account with balance lower than $1 can claim new bonuses. Players can only claim one deposit bonus per deposit. Wagering requirement applies to all bonuses, unless otherwise stated. Bets towards wagering requirements can not exceed $10.

Click here for aussie play terms and conditions
Welcome Offer:
25 FREE SPINS
100% up to €/$500 & 25 spins!
Valid for first deposit only. Free spin winnings are capped at €/$20. 50x wagering of the winning amount required. T&Cs apply.
4.0 rating
4.0
Players from United States accepted
Significant Terms
New customers only. 18+

Bonus Rules: Bonus or any winnings from the free spins must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game. Match Deposit Offer: Any bonus and winnings will expire 30 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of 3 times the original bonus amount credited to your account) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play. Free Spins Offer: Any bonus and winnings will expire 7 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of €/$20) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play. In case of Eyecon free spin offer, the maximum bonus winning from the free spin is €/$50. General Terms & Conditions and Bonus rules apply.
Welcome Offer:
40 FREE SPINS + 100% up to €/$/£100!
First deposit only. Min €/$/£10 deposit. 50x wagering requirement. T&Cs apply.
4.0 rating
4.0
Players from United States accepted
Significant Terms
New customers only. 18+

40 Free Spins on Book of Dead. Wager from real balance first. 50X wager the bonus. Contribution varies per game. selected games only. Wager calculated on bonus bets only. Bonus valid 30 Days from receipt. Max conversion: 3x the bonus amount. Excluded Skrill deposits. Withdrawal requests voids all active pending bonuses.

Click here for full terms and conditions.
Welcome Offer:
40 FREE SPINS + 100% up to €/$/£100!
First deposit only. Min €/$/£10 deposit. 50x wagering requirement. T&Cs apply.
4.0 rating
4.0
Players from United States accepted
Significant Terms
New customers only. 18+

40 Free Spins on Book of Dead. Wagering occurs from real balance first. 50x wagering the bonus or any winnings generated from free spins, contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus is valid for 30 Days/ free spins valid for 7 days from issue. Max conversion: 3 times the bonus amount or from free spins: $/€/£ 20. Excludes Skrill Deposits. Max conversions : 3 times the bonus amount.

Click here for full terms and conditions.
Welcome Offer:
200% BONUS
up to €/$/£100!
First deposit only. Min €/$/£10 deposit. 50x wagering requirement. T&Cs apply.
4.0 rating
4.0
Players from United States accepted
Significant Terms
New customers only. 18+

Opt-in Required. Wager from real balance first. 50X wager the bonus. Contribution varies per game. selected games only. Wager calculated on bonus bets only. Bonus valid 30 Days from receipt/ free spins valid for 7 days from issue. Max conversion: 3x the bonus amount. Excluded Skrill deposits. Withdrawal requests voids all active pending bonuses.

Click here for betstorm terms and conditions
Welcome Offer:
40 FREE SPINS + 100% up to €/$/£100!
First deposit only. Min €/$/£10 deposit. 50x wagering requirement. T&Cs apply.
4.0 rating
4.0
Players from United States accepted
Significant Terms
New customers only. 18+

Opt-in Required. 40 Free Spins on Book of Dead. Wager from real balance first. 50X wager the bonus. Contribution varies per game. selected games only. Wager calculated on bonus bets only. Bonus valid 30 Days from receipt/ free spins valid for 7 days from issue. Max conversion: 3x the bonus amount or from free spins: $/€/£ 20. Excluded Skrill deposits. Withdrawal requests voids all active pending bonuses.

Click here for betduel terms and conditions

We’ve scoured the world for the best and brightest casinos to play and can now introduce the few lucky casinos that have achieved or super close to receiving our prestigious Casino Tour Guide 5-star seal of approval. Take a look at our hand-picked selection of top rated casinos and find out why they are top of the list to receive our famous 5 gold stars. What makes a top rated casino? Well, quite simply these are casinos that address and meet all of the requirements that even the most demanding of players would come to expect. On reviewing a new casino, we take into account each of their strengths and weaknesses and organise them into a clear and concise, easy to understand rating system.

Trust & Fairness

Its no secret that playing casinos online can sometimes feel as though they may not be impartial ‘especially when lady luck isn’t on your side’. For this reason, we created a specific grading section dedicated to analysing casinos for these criteria. In order for us to be able to grade a casino highly in this section, they must display that they are both trustworthy and most importantly, fair in their dealings with players. They can display this in a multitude of ways. Firstly, by implementing regular and independent random technical systems testing (TST) on both their products and software. These tests conducted by third parties ensure that online casino operators and providers games are completely fair and random certifying that no manipulation of games has occurred. Another main factor that we consider when grading this section is the player experience when it comes to processing of withdrawals. After all, it should be just as easy to withdraw your winnings as it is to deposit your hard earned cash, right?

Games & Software

In order to score high on our software and games section a casino must display their game and product portfolio in a clear, uncluttered manner. The different game categories must be easy to navigate without too many clicks or being buried away in the lobby. The software must be fully optimised for use on both traditional desktop or laptop computers as well as mobile devices no matter the brand. Extra points are awarded by us for online casinos that develop and produce their own innovative and unique custom software with features to enhance a players gaming experience. A good example of unique features would be virtual reality casinos offering the latest in technological advancements such as virtual reality device support. The casinos that score the best in this section will also have a massive array of game vendors in their portfolio, the bigger the game offering, the better the choice and in turn their star ranking.

Bonuses & Promotions

Let’s face it, we all love a good promotion to peak our gaming interest and as such we’ve stipulated a core requirement as casinos having an excellent promotional and loyalty offering. The more you play, the more they should pay for your loyalty to their brand no matter whether you win or lose. Casinos receiving a high number of stars in this section will have displayed an industry leading loyalty scheme to keep your interest and reward you for your play. In addition, they will also offer a regular marketing calendar of exciting events to participate in for grander and greater rewards, such as leader board races, prize draws, reload bonuses, free spin offers. It is however, not enough to just offer a vast array of promotional activity and solid loyalty scheme! Casinos ranking well in this section must also ensure that these promotions are actually attainable and fully compliant with their licensing requirements.

Customer Support

A quality level of customer service should be paramount in any industry in order to ensure your clients are treated well. The casino industry is no exception, especially considering players both play, lose and win vast amounts of money. We have therefore taken the approach to scrutinise and review each casino based on the way in which they treat their players, the speed in which responses are received, as well as the overall quality of service offered. In order for a casino to rank highly in this customer support section we require that the casino support is available at all times 24 hours a day 7 days a week. Available in multiple languages, via numerous contact options such as live chat, telephone and email. In addition to this, when contacting support the customers entire enquiry should be answered in full, within a maximum of 24 hours if no live support is available. The way that a casino approaches its account management for VIP and high roller players is also a deciding factor on how we rate a casino. Simply put, slow and inadequate support isn’t good enough in this day and age and it’s important that we highlight which casinos you can expect to excel in this area.

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