Who we are
What personal data we collect and why we collect it
This website is fully available to be used and enjoyed without the requirement of providing us any registration or personal data whatsoever. Should you however contact Casino Tour Guide via one of our contact forms you may be asked to supply contact information to enable us to handle your enquiry appropriately, this may include details such as name, email or mobile phone number along with general information pertaining to your enquiry. This will be used simply to address your enquiry and will be maintained for no longer than 12 months. Should you wish to take part in a specific on site promotion or wish to receive updates from us about specific casinos, bonuses or content, you may be asked to provide your contact information to facilitate the request. This may include contact information such as email address, mobile phone number and contact name or other general information to action the request for you. Should you decide to ‘opt in’ you may request at any time to stop receiving these communications simply by writing to us directly or clicking the ‘Unsubscribe’ button in any of of emails or SMS messages to you. By doing so, we will instantly remove you from future communications that you have requested to be no longer part of. Casino Tour Guide will NEVER ask you to provide sensitive information such as payment or security information.
The ‘cookies’ themselves or ‘pixels’ are small files that are placed on your computer, mobile device or any other device by our website and will keep track of your browser history, which allows us to provide you the best user experience on an ongoing basis.
By using the Casino Tour Guide website, you are consenting to us using cookies. If you want to, you can check your browser settings & manage cookie usage, which will include the disabling or deleting of cookies option. For further help & assistance on this, check the help function in your preferred browser. The cookies we utilise can be for different purposes and have different functions. Examples:
1) Necessary in technical terms (Technical Necessity)
2) Stored and used for a certain time period (Storage Duration)
3) Placed and stored by us or a third party (Cookie Provider)
‘First party cookies’ are cookies, which are served by the owner/operator of a website & in the case of Casino Tour Guide this will be Crunchy Mango OÜ. We also allow some other businesses to service cookies through our website for the purposes of tracking, enhanced experience & performance improvements and these cookies are called ‘third party cookies’.
Please find information on the most commonly utilised cookies on our site below –
Google Analytics: It enables our website to learn information about our users’ use of our site, including time of visit, the pages viewed, whether you’re a new or returning visitor and the websites visited prior to visiting Casino Tour Guide etc.
Google AdWords / Ads: This enables us to advertise our site using Google’s Pay Per Click advertising platform.
Facebook Pixel: Used to run advertising campaigns on Facebook as the cookies enables our website to measure, optimize and build audiences which we can then target.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Here at Casino Tour Guide, we have partnered with 3rd-party vendors to help us analyse and track users of the site, to help us understand what is our most popular content, to monitor how users navigate through the site, to implement retargeting & many other things. To achieve this, we utilise a combination of first & third party cookies & by accessing this site you are consenting to the collection & use of this information by our third-party vendors.
Google Analytics: https://policies.google.com/privacy?hl=en-EN
Casino Tour Guide do not share any personal information with these third-party suppliers, but if you’d like to find out more or raise any questions, we recommend contacting them directly for a resolution. In addition, if you do not want any of these third-party vendors to track or collect any of your information, you can visit them directly or use one of the tools listed below:
Who we share your data with
We may process personal data where the handling of such data is necessary for the term or performance of a given contract of one of our third party providers, where we are under legal obligation to do so, or where processing is necessary for the purposes of legitimate interests pursued by Casino Tour Guide; except where such interests are overridden by the rights of an individual or freedoms that the personal data may relate to.
How long we retain your data
Data supplied to us is held for a period relating to the specific purpose it was supplied in accordance to be used for. Information supplied to be used in a support capacity will be retained for a maximum period of up to 12 months. Information provided that is to be used in conjunction with marketing based purposes will be maintained for a period of up to 5 years. This data retention policy ensures that we only hold your personal data for the minimum period necessary to enable us to carryout requests sufficiently.
What rights you have over your data
If you have submitted personal data to us via a ‘contact us’ or marketing ‘opt in’ form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Your data may be processed only where we have obtained your consent for a specific purpose and as such you may revoke your consent at any time should you choose to do so simply by contacting us directly.
How we protect your data
Any and all data managed or processed via Casino Tour Guide is done so in accordance with Article 6 (1) of the General Data Protection Regulation and stored securely behind our SSL certificate. An SSL digital certificate stands for ‘secure sockets layer’ a security protocol that create an encrypted link between web browsers and web servers.
Updates and changes